Hello, this is David, CEO and Founder of Mylio.
Last week, we introduced new Mylio Plans for Families and Businesses, designed for those who need secure, flexible media management across multiple users. Many of you have requested these options, and we’re excited to make them available.
In addition to these new Family and Team plans, we’ve also launched updated Individual Plans for personal and business use. These plans include Mylio Photos software and access to our team’s expertise in creating custom, private media libraries tailored to your needs.
What does this mean for current subscribers?
Because of our relationship with existing subscribers, we have ensured that they can maintain their existing pricing now and when they renew for the foreseeable future. Having said that, I want to explain that what we announced is more than and different from a price change.
Mylio’s peer-to-peer architecture is unique these days. That P2P platform is the key to privacy, security, performance, and operating smoothly in situations with limited or non-existent connectivity. Mylio takes full advantage of your local computers, tablets, and phones. You’re not forced to lock your media in a cloud or use a single operating system to sync and enjoy your photos, videos, and documents. Those are all the plusses.
The other side of that coin is that Mylio requires configuration both at the beginning and on an ongoing basis. Over the years, we have worked hard to simplify and even automate parts of that configuration process. Still, there is no getting away from the fact—and it is a fact—that many users get tripped up sooner or later, either when trying to get the configuration right or as a consequence of not doing so.
Our announcement has three parts: configuration support, family plans, and business plans. Because of the program’s offerings, the prices have changed.
Before saying anything else, I’d like to share one fact from the past. When we first announced Mylio in 2014—yes, eleven years ago—there was no free version, and we offered two price points: $100 and $250. At that time, over 40% of our subscribers were at the $250 level. This is a data point, but it doesn’t change the commitment I made above about your continuing ability to renew at the existing price.
Going forward, the base plan for new individual “consumer” users will be $20/month or $240/year. For most of those users, their first exposure to Mylio will be a Zoom-based session in which we help them get configured correctly and help them with their initial experience. Moreover, we will set expectations that when these new users need to extend or modify their configuration, we will do it with them. That is built into and part of the new price’s motivation.
For many years, subscribers have asked us for a family plan. We are now rolling that out. There will be two family plans, one for up to five people and one for up to ten. The five-person plan costs $50/month or $480/year, and the ten-person plan comes in at $75/month or $750/year. Again, more complex configuration support is built in, which is why we can now make this key feature available.
Finally, we are starting to focus specifically on small business Mylio users. Even today, many doctors, designers, professionals, and others use Mylio. As many companies do, we will be shifting our terms of service and pricing to charge more to business users. As with the consumer plans, person-to-person support will be built in. We expect businesses to need more support and are working to be ready for that need.
That is the whole story.
Existing subscribers, including you, are safe and can continue to count on Mylio and us.
Beyond that, I have been surprised and excited by the response to the multi-user plan. The idea that a husband, wife, brother, and mother can all be on one Mylio Plan, with shared vaults, and each can have their own pictures while sharing others between them resonates with people.
Most of all, I hope this makes sense, and we can continue to have you as valued subscribers and supporters.
Respectfully,
Appreciatively,
Gratefully,
David Vaskevitch, CEO and Founder of Mylio.
